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Customer Support

  • Location: Guildford
  • Salary/rate: £18,000-£20,000
  • Date posted: 30/10/19
  • Job reference: 7524
This vacancy has now expired.

Customer Support – 22 Cans, Guildford

We are working closely with 22 Cans Games Studio in Guildford who are currently looking to add to their Customer Support team.

22 Cans is in the midst of creating a new innovative mobile title, which they’re aiming to dominate its genre. Founded by established industry experts, the team are made up of award-winning developers who have come from AAA backgrounds and have a history of releasing a range of high-quality games, some of which have been adored in the games industry.

As part of the Customer Support team, you will be tasked with using their different channels such as forums or web chat to reply to player problems and using their support tools to gift back items that they might have lost. Your tasks will vary from assisting lost save files, bug reporting, payments and liaising with relevant departments to help solve player issues.

About you:

  • You will ideally be a gamer yourself and have a passion for the industry
  • Experience in a similar Customer Support role, games industry experience preferred but other industries considered
  • Good vocabulary with high level of written English
  • Outgoing personality online and face to face
If you would like to work with a studio who have a long history of building successful grossing games and be part of growing an established community, then email your CV to louise.wardale@amiqus.com
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