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Player Support Agent

  • Location: Dublin
  • Salary/rate: up to £40k DoE
  • Date posted: 17/07/19
  • Job reference: 7340
  • Permanent
This vacancy has now expired.

Amiqus have partnered with the largest mobile game company in Latin America (and also one of the largest in the world!) and are on the hunt for Player Support Agents to join them on their journey.

Their team started off as two brothers with a vision… they’re now 320 strong – and counting! Their games have been downloaded 1 billion times in 115 countries, and they share one common goal: to build the very best mobile games for the world to enjoy!

As a Player Support Agent, you will be joining their Dublin office to transform their Player Support operation. The best games in the world need a great player experience inside and out, and you’ll be at the forefront of this. Day to day, you will respond to players through a ticketing system, doing your best to make every interaction remarkable.

You’ll collate closely with the Player Support leadership team to help create and shape the future of their co-player support. There is a lot of room for progression here, so this role is perfect for somebody looking to build a successful career within the Games industry.

To be considered, we would like to see:

  • At least 1 years’ experience in customer/player support
  • Excellent communication skills
  • A passion for games
  • Additional language skills are not essential, but they’re a big bonus!

In return you can expect to enjoy an environment full of fun, opportunities to grow and a great salary to match. Plus, you can enjoy the atmosphere in a city that produces 10-million pints of Guinness per day! (yes, it’s true!)
To get the ball rolling, contact Chloé